Refund Policy<\/p>\n
At Zamolxa Design, we are dedicated to the quality and authenticity of each product we offer. Because our products are handmade with attention to detail and respect for authentic traditions, our return policy reflects the specific nature of each product type.<\/p>\n
1. General Return Conditions<\/p>\n
We accept returns for certain products within 14 days from the date of order receipt.
To be eligible for return, the product must be:<\/p>\n
Unworn and in the same condition as received;
In its original packaging, with all tags intact.<\/p>\n
Note: Before returning a product, please contact us at contact@zamolxa.ro to receive detailed instructions on the return procedure.<\/p>\n
2. Returning Linen Garments<\/p>\n
Linen garments with handmade embroidery can be returned if they are unworn and meet the conditions outlined above. Due to the unique nature of these products, we reserve the right to refuse the return if the items show signs of wear or damage.<\/p>\n
3. Returning Paintings with Sacred Geometry Elements<\/p>\n
Our paintings are unique works of art, crafted with care and artistic sensitivity. For this reason, paintings are only returnable in exceptional cases, such as if they arrive defective or are damaged during transport. If a painting arrives damaged, please email us a photo of the product at contact@zamolxa.ro within 24 hours of receipt for evaluation.<\/p>\n
4. Shipping Costs for Returns<\/p>\n
Return shipping costs are the responsibility of the customer, except in cases where the product was delivered defective or incorrectly.<\/p>\n
5. Refund Process<\/p>\n
Once the return is approved and the product is received and inspected, the refund will be processed within 10 business days. The refunded amount will be directed to the original payment method. Please note that refund processing times may vary depending on your bank\u2019s policies.<\/p>\n
This policy is designed to ensure a fair and pleasant shopping experience for both our customers and the integrity of our unique products. For any further questions about our return policy, please contact us at contact@zamolxa.ro.<\/p>","protected":false},"excerpt":{"rendered":"
Politica de Retur La Zamolxa Design, suntem dedica\u021bi calit\u0103\u021bii \u0219i autenticit\u0103\u021bii fiec\u0103rui produs oferit. Deoarece produsele noastre sunt realizate manual, cu aten\u021bie la detalii \u0219i cu respect pentru tradi\u021biile autentice, politica noastr\u0103 de retur reflect\u0103 specificul fiec\u0103rui tip de produs. 1. Condi\u021bii generale pentru retururi Accept\u0103m retururi pentru anumite produse \u00een termen de 14 zile […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":29,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-78","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/pages\/78","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/comments?post=78"}],"version-history":[{"count":3,"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/pages\/78\/revisions"}],"predecessor-version":[{"id":2921,"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/pages\/78\/revisions\/2921"}],"up":[{"embeddable":true,"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/pages\/29"}],"wp:attachment":[{"href":"https:\/\/zamolxa.ro\/en\/wp-json\/wp\/v2\/media?parent=78"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}